I'm sure the product would have worked if it had been packaged for shipping right. You people just threw it in a box that was exactly the right size for it with nothing to protect if from the rigors of being handled and shipped. The box when I got it was crushed. I paid almost as much for shipping as I did for the item there was no excuse except laziness and greed for this. The product does not work. There is no way I will ever order anything from you ever again.