Pet Reptile Supplies

Many items are in stock and ready to ship within 24 hours. The overall shipping time depends on the items selected and their processing times. Orders to the East Coast generally take 1-5 business days, while orders to the Midwest and West Coast take 4-10 business days.

You can return items in new condition within 30 days for a refund of the purchase price, excluding shipping costs. Return shipping is the customer's responsibility, and proper packaging and insurance are recommended.

You can return the item in new condition within 30 days under the return policy. A refund will be issued for the purchase price, less shipping, but return shipping costs are not covered.

Orders are processed quickly, so changes or cancellations may not always be possible. If you need to modify an order, contact Customer Service as soon as possible, and they will do their best to assist you.

Yes! If you find a lower price on an identical in-stock item from a competitor, contact us with the details, and we’ll do our best to match it.

Occasionally, items may be out of stock due to supplier delays or inventory miscalculations. If an item is unavailable, you can sign up for restock notifications or contact Customer Service for alternative options.